Do you have dress number X in another size?
No, we don't. We only have 1 of each piece of clothing, and only in the
size mentioned.
How long can I return things?
In accordance with the Danish law concerning mail order, we accept returns up
to 14 days.
Do you also have clothes for men?
Not yet. But we have an ambition about starting up a men's department sometime
in 2010. We will tell you about this in our newsletter, when this has become
a reality.
Can I pick up my clothes?
Yes, at any time. Write or call us, when you want to stop by, so we will be
at home. Please note that you pick up the clothes from our private address
on Amager.
Which advantages do I get by joining your Facebook group?
As a Facebook group member you always get 10% discount on all your purchases.
Remember to write "Facebook group" in the comment field of your order.
Can I reserve a dress?
No, not any more. A number of times we have experienced that people have
reserved clothes and thereafter have never come back, so we have stopped doing
this.
I was about to pay for my order, when my internet connection was cut off.
Now my items are "stuck" at yours, what do I do?
- Send us an e-mail that you got stuck in the payment process
- We put the items on the site again
- You put them in your basket once again and check out like you did before.
You do not have to fill out your personal details again, you can just log
in.
Unfortunately, we do not have an easier way to handle this problem.
How do I wash my vintage clothes? Most pieces of vintage clothing should be washed by hand, using a mild washing powder or liquid. Fragile fabrics, such as chiffon, have to be dried flat - not on a hanger! Some items can go to the dry cleaners, but this is a harsh treatment for clothing, so ask your dry cleaner if your item can tolerate the strong chemicals used in this process. Also remember to choose a dry cleaner who has experience with vintage clothes, otherwise they can destroy your beautiful vintage pieces. |